Virgin Media O2 is alerting millions of consumers about the rise of AI-generated scam numbers. These fraudulent tools pose a significant risk to customer service.
Dax Harkins has been dismissed as chief executive of NS&I due to a scandal involving missing payments to bereaved families, totaling nearly £500 million.
National Savings and Investments (NS&I) is preparing to repay hundreds of millions to customers due to historical errors, marking a significant moment in its history.
On March 25, 2026, TalkTalk experienced a significant internet outage affecting thousands of customers across the UK. The issue primarily involved DNS server problems.
Ryanair faced backlash after denying refunds for a diverted flight from Bristol to Dublin due to severe weather conditions. The airline’s stance changed following media intervention.
