Ticketmaster Faces Challenges with Olivia Rodrigo’s Upcoming Tour
Olivia Rodrigo is gearing up for her Unravelled Tour, which kicks off with four nights at London’s O2 Arena in April 2027. This marks a significant return to the stage after her record-breaking GUTS world tour, where she played 95 sold-out shows across 20 countries and drew in over 1.4 million fans. Anticipation is high as tickets go on general sale on May 7, 2026.
But the landscape of ticket sales has shifted dramatically since her last tour. The rise of scalpers and dynamic pricing has made buying tickets a fraught experience for many fans. Just last year, Jack Antonoff criticized Ticketmaster for their claims about catching scalpers during Harry Styles’ ticket sales, highlighting ongoing frustrations with the system.
Key dates for The Unravelled Tour:
- Presales begin: May 5, 2026, at 10am
- General sale: May 7, 2026, at 12pm
- Tour dates: April 5-8, 2027
The fan experience—once the cornerstone of live events—has become overshadowed by these challenges. Catrin White from Legends Global emphasizes that “in live entertainment, the fan experience is paramount in everything that we do.” Yet, as ticketing evolves into a continuous cycle rather than a single transaction, fans find themselves navigating a complex web of prices and availability.
Experts suggest that these evolving dynamics could have lasting effects on how fans engage with live events. Sarah Slater notes that “ticketing has long moved on from being a single transaction – it’s now a continuous cycle.” This cycle often leaves many fans frustrated and feeling like they’re competing against bots rather than simply purchasing tickets.
The Unravelled Tour promises to be a celebration of Rodrigo’s third album set to release on June 12, 2016. Fans are eager to see how the experience will differ from her previous tour amid these ongoing ticketing controversies.
As Olivia prepares to hit the road again, all eyes will be on Ticketmaster—will they be able to deliver an improved fan experience this time around? With the stakes higher than ever, the industry watches closely.


