What We Know About Wizz Air’s Upcoming Digital Service Suspension
What Happened
Wizz Air announced on Tuesday that it will temporarily suspend access to its booking and digital customer service platforms from 23:00 CET on February 25, 2026, until 08:00 CET on February 26, 2026. This suspension is due to a scheduled systems upgrade aimed at enhancing system reliability and overall customer experience.
Why It Matters
During the suspension period, customers will be unable to book new flights, modify existing reservations, complete online check-in, or access account-related services through the Wizz Air mobile app. However, the airline confirmed that all flight operations will continue as scheduled, and passengers who have already checked in or downloaded their boarding passes will not be affected. Olivia Harangozo, Corporate Communications Manager at Wizz Air, emphasized the airline’s commitment to providing a smooth experience for customers, stating that the upgrade will support future improvements across digital platforms.
What’s Next
Wizz Air recommends that passengers traveling during the outage window complete online check-in and download their boarding passes before the system suspension begins. This upgrade is part of the airline’s ongoing efforts to enhance its digital services, which are crucial for customer satisfaction and operational efficiency.
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